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WeCookier's carries a no-return no-refund policy for Shop Gotta-havs! However, if there is a problem and you need to return an item due to it being defective, the item will be exchanged for another of the same product.
Please note, WeCookiers cannot be held responsible for damage due to carriers. Once the shipment leaves WeCookiers, it is out of our hands.
Please reach
out to me by email for instructions on how to receive a free shipping label to make the return. No worries, we do not charge a restocking fee!
topcookie@wecookiers.com
Once the defective item is returned, the exchanged product will be shipped within 24 hours at no cost to you.
Sorry, due to the nature of the internet, digital products of any kind are non-refundable.